Tyten raises £750k to modernise facilities ops with AI
Tyten, formerly Fixo, has secured £750k co-led by Fuel Ventures and Concrete VC, with follow-on from Antler and angels. The company builds AI that automates the help desk and gives technicians step-by-step diagnostic and repair guidance — the practical stuff that turns firefighting into flow.
What Tyten is actually shipping
Help desk automation that claims up to 20× faster processing.
A first module already saving ~40% of admin time; nine more in build to strip out manual steps.
Field guidance that can close work orders up to 80% faster, boosting SLAs and customer satisfaction.
Built from 400+ hours shadowing technicians and coordinators, so the workflows fit the job, not the other way round.
Why this raise stands out
Facilities management is huge and underserved — £60bn in the UK, $1.4tn globally. Most tools log tickets; Tyten targets the bottlenecks that burn time and margin. It is integration-first and outcomes-led: time-to-fix, cost-to-serve, SLA compliance. That aligns with how enterprise buyers now evaluate value.
The team and the plan
Co-founders Vladimir Pushmin (CEO), Sergey Nasonov (CTO) and Tom Petrides (CCO) blend energy optimisation, AI and commercial real estate cred. Roughly 70–80% of the round fuels engineering and product, with hiring across technical roles and early international planning. Pilots are live, with more partners being onboarded.
The Uplift view
This is a textbook ops-automation wedge: start with the highest friction workflows, prove time saved, then expand module coverage. The playbook mirrors what we see in winning B2B sales motions in 2025 — self-serve trials, integration speed, and measurable ROI. The interesting downstream effect will be standardised telemetry across tickets, assets and contractors, which sets the stage for predictive maintenance and outcome-based contracts.
What to watch next
Module velocity: how quickly new automations land and get adopted.
Stack fit: native connectors into CAFM, contractor portals and finance.
KPI lift: verified gains on time-to-fix, first-time-right and SLA adherence.
Repeatability: multi-site rollouts without heavy services overhead.
For operators and vendors
If you run FM at scale, trial a single site for 30 days. Baseline admin hours and time-to-fix, then measure the delta. Vendors adjacent to FM should get integration-ready — there is partner upside when automation becomes the operating layer.
Written by The Uplift Partnership — helping UK tech businesses turn AI into revenue, with practical playbooks, transparent pricing, and measurable outcomes.
